null

Our Privacy Policy

Privacy Policy

Last Updated: June 9th,2026

Safetywear.ca ("Safetywear.ca", "we", "us", or "our") respects the privacy of our customers, website visitors, suppliers, business contacts, and other individuals who interact with our website and services. We are committed to handling personal information responsibly and protecting it with safeguards appropriate to the nature of our business and the sensitivity of the information.

This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit Safetywear.ca, create an account, place an order, request a quote, upload artwork or logo files, subscribe to email communications, contact us, or otherwise interact with our products and services.

Safetywear.ca primarily serves tradespeople, contractors, businesses, organizations, crews, worksites, and other customers purchasing safety wear, workwear, personal protective equipment, high-visibility apparel, and related products. By using Safetywear.ca or providing personal information to us, you acknowledge that you have read and understand this Privacy Policy. Where required by applicable law, we will obtain your consent before collecting, using, or disclosing personal information.

1. About Safetywear.ca

Safetywear.ca is operated by:

Checkpoint1 Apparel Corp.
24 W 2nd Ave
Vancouver, BC V5Y 1B3
Canada

Privacy Officer
Email: privacy@safetywear.ca
Phone: (604) 629-3407

If you have questions about this Privacy Policy, our privacy practices, or your privacy rights, you may contact our Privacy Officer using the contact information above.

2. Personal Information We Collect

We collect personal information only as reasonably necessary to operate our ecommerce business, provide products and services, process orders, communicate with customers, support workplace and business purchases, improve our website, prevent fraud, and meet legal, tax, accounting, and regulatory obligations.

Information You Provide to Us

Depending on how you interact with Safetywear.ca, we may collect personal information such as:

  • Name
  • Company, contractor, organization, crew, school, government, or worksite name
  • Job title or role, where provided
  • Billing address
  • Shipping address
  • Email address
  • Telephone number
  • Account login information
  • Saved account preferences
  • Order history
  • Product selections, sizes, quantities, and purchase details
  • Customer service communications
  • Quote requests and inquiry form submissions
  • Newsletter or promotional email subscription information
  • Payment-related information submitted during checkout
  • Artwork, logos, images, designs, company marks, safety program identifiers, decoration files, print files, embroidery files, DTF-ready files, or other content submitted for current or future custom production services

Optional Customer Accounts

Customers may choose to create an account with Safetywear.ca, but an account is not mandatory for every purchase unless required for a particular service, order type, or platform feature. If you create an account, we may collect and retain information required to manage the account, including your name, email address, billing and shipping addresses, saved preferences, and order history.

Account features may allow customers to view past orders, manage account details, save addresses, track order activity, and place future orders more conveniently.

Information Collected Automatically

When you browse Safetywear.ca, we and our service providers may automatically collect technical and usage information through our website, ecommerce platform, server logs, cookies, pixels, tags, scripts, and similar technologies. This may include:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Approximate location inferred from IP address
  • Pages viewed
  • Products viewed
  • Search terms used on the website
  • Referring website or traffic source
  • Date and time of visit
  • Website interactions and navigation behaviour
  • Shopping cart activity
  • Checkout activity
  • Advertising interactions
  • Email engagement information, such as opens and clicks, where applicable

Information from Third Parties

We may receive limited information from third parties that help us operate Safetywear.ca, complete transactions, provide shipping, prevent fraud, analyze business performance, or manage marketing communications. These third parties may include ecommerce platform providers, payment processors, financial institutions, shipping carriers, analytics providers, advertising platforms, email marketing platforms, fraud prevention providers, and customer service or business software providers.

3. How We Use Personal Information

We use personal information for purposes that are reasonably connected to our business and that a reasonable person would consider appropriate in the circumstances, including:

  • Processing, confirming, and fulfilling orders
  • Managing optional customer accounts and account preferences
  • Responding to customer service inquiries
  • Providing quotes, product information, order support, and availability updates
  • Helping customers select safety wear, PPE, workwear, sizes, quantities, or related products
  • Processing payments, refunds, credits, and transaction records
  • Verifying billing information and reducing payment or checkout errors
  • Arranging shipping, delivery, tracking, pickups, and logistics
  • Communicating about orders, quotes, payment issues, inventory, shipping, returns, exchanges, or customer service matters
  • Supporting current or future custom decorated, printed, embroidered, branded, or DTF-related product services where applicable
  • Reviewing and processing uploaded artwork, company logos, worksite identifiers, or other customer-submitted files
  • Maintaining records of orders, quotes, invoices, and customer communications
  • Detecting, investigating, and preventing fraud, unauthorized activity, chargebacks, misuse, or security incidents
  • Improving our website, product selection, search functionality, checkout experience, and customer service
  • Conducting analytics, reporting, forecasting, inventory planning, and business planning
  • Measuring the performance of advertising and marketing campaigns
  • Sending promotional emails or newsletters where permitted by law
  • Managing consent, suppression, and unsubscribe records
  • Complying with legal, tax, accounting, regulatory, contractual, and workplace-related documentation obligations
  • Protecting our legal rights, property, business operations, customers, and employees

By using Safetywear.ca or providing personal information to us, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy and as otherwise permitted or required by applicable law.

4. Artwork, Logos, and Customer-Submitted Files

Safetywear.ca may allow customers to submit artwork, logos, company marks, images, text, safety program identifiers, team or crew identifiers, embroidery files, print files, decoration files, DTF-ready files, or other materials for the purpose of reviewing, quoting, preparing, decorating, printing, embroidering, transferring, producing, or fulfilling an order.

Safetywear.ca does not currently offer every possible decoration or DTF service on all products or at all times. However, we may offer decorated, branded, printed, embroidered, heat transfer, DTF, or similar custom product services now or in the future. Where such services are available, customer-submitted materials may be used to support those services.

By submitting any artwork, logo, trademark, design, image, file, or other content to Safetywear.ca, you represent and warrant that:

  • You own the submitted materials or have obtained all necessary rights, licenses, permissions, and authorizations to submit and use them.
  • You have the legal right to authorize Safetywear.ca and its service providers to reproduce, modify, adapt, print, embroider, decorate, transfer, display, or otherwise use the materials as required to provide the requested products or services.
  • The submitted materials do not infringe or violate any copyright, trademark, patent, privacy right, publicity right, moral right, trade secret, or other proprietary or intellectual property right of any third party.
  • The submitted materials comply with all applicable laws and regulations.
  • The submitted materials are not unlawful, defamatory, abusive, threatening, obscene, hateful, discriminatory, or otherwise inappropriate for production.

Customers are solely responsible for confirming that they have the legal right to use and submit all artwork, logos, trademarks, images, and design files provided to Safetywear.ca.

Safetywear.ca does not independently verify ownership of customer-submitted materials and is not responsible for determining whether a customer has obtained all rights required for production. We reserve the right, at our discretion, to refuse, cancel, or request changes to any order involving materials that we believe may be unlawful, infringing, offensive, unsafe, misleading, or otherwise inappropriate.

Customer-submitted files may be retained for legitimate business purposes, including quote preparation, order fulfillment, production, quality assurance, reorders, customer service, recordkeeping, dispute resolution, and legal compliance. We retain such files only as long as reasonably necessary for these purposes or as otherwise permitted or required by law.

You agree to indemnify and hold harmless Checkpoint1 Apparel Corp., Safetywear.ca, its affiliates, employees, officers, directors, contractors, and service providers from any claims, damages, liabilities, losses, costs, or expenses arising out of or related to customer-submitted materials, including any claim that such materials infringe or violate the rights of a third party.

5. Cookies, Analytics, and Advertising Technologies

Safetywear.ca uses cookies, pixels, tags, scripts, device identifiers, and similar technologies to operate our website, support ecommerce functionality, understand website usage, improve user experience, measure marketing performance, and deliver relevant advertising.

Essential Cookies

Some cookies and related technologies are necessary for our website to function properly. These may support:

  • Shopping cart operation
  • Checkout functionality
  • Customer login and authentication
  • Security and fraud prevention
  • Website preferences
  • Session management
  • Load balancing and site performance

If you disable essential cookies, some parts of Safetywear.ca may not work properly.

Analytics

We use analytics tools, including Google Analytics 4, to better understand how visitors interact with our website. Analytics tools may collect information such as IP address, device type, browser information, pages visited, time spent on the website, traffic source, approximate location, and interactions with website features.

This information helps us understand customer behaviour, improve website performance, identify technical issues, evaluate product interest, and make business decisions.

Advertising and Remarketing

We may use advertising and remarketing technologies, including Google Ads, Meta Pixel and related Meta advertising services, and Microsoft Advertising or Bing Ads. These tools may use cookies, pixels, or similar technologies to:

  • Measure advertising effectiveness
  • Understand how visitors interact with our website after clicking an ad
  • Build remarketing or similar audiences
  • Show relevant advertisements on third-party websites or platforms
  • Improve campaign performance
  • Limit or measure ad exposure

Advertising partners may collect or receive information from our website and use that information to provide measurement services and targeted advertising, subject to their own privacy policies and settings.

Managing Cookies

You can manage or block cookies through your browser settings. You may also be able to manage advertising preferences through the privacy settings offered by Google, Meta, Microsoft, and other advertising platforms. Disabling certain cookies may affect website functionality or limit some features of Safetywear.ca.

6. Email Marketing and Mailchimp

Safetywear.ca uses Mailchimp to manage email marketing communications, newsletter subscriptions, promotional campaigns, and related email records.

Where required by law, we will obtain consent before sending commercial electronic messages. Marketing communications may include product updates, promotions, company news, safety wear or PPE product announcements, educational content, seasonal offers, customer announcements, or other information related to our products and services.

We may collect and retain information related to email marketing consent, subscription status, unsubscribe requests, email delivery, opens, clicks, and engagement where supported by Mailchimp or related email tools.

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails or by contacting us directly. We will process unsubscribe requests in accordance with applicable law.

Even if you unsubscribe from promotional emails, we may still send transactional or service-related messages regarding orders, quotes, payments, shipping, account administration, customer service, product availability, safety notices, recalls, legal notices, or other non-promotional matters where permitted by law.

7. Payment Processing

Safetywear.ca may offer payment methods such as credit card payments, PayPal, Interac e-Transfer, or other payment options displayed at checkout or communicated by our customer service team.

Credit Card Payments

When you pay by credit card, you may be asked to provide information such as your name, billing address, card number, expiry date, and CVV. To help process transactions efficiently and reduce delays, billing information should match the information associated with the cardholder's statement.

Credit card payments are processed through third-party payment processors, card networks, and financial institutions. Safetywear.ca does not store full credit card numbers, expiry dates, or CVV codes except to the extent a payment processor or ecommerce platform securely handles such information on our behalf in accordance with applicable payment security standards.

PayPal

If you choose PayPal, you may be redirected to PayPal to confirm and complete payment. PayPal may collect and process personal information in accordance with its own privacy policy, terms, and account settings.

Interac e-Transfer

If you choose to pay by Interac e-Transfer, we may provide instructions for sending payment to Safetywear.ca, including the payment email address and any order number or reference information that should be included with the transfer. Interac e-Transfer payments may involve your financial institution and Interac or related payment networks.

Payment information may be used to confirm payment, match payments to orders, prevent fraud, reconcile accounts, process refunds, resolve disputes, and comply with legal, tax, accounting, and regulatory obligations.

8. Sharing Personal Information

We do not sell personal information.

We may share personal information with trusted service providers and business partners that help us operate Safetywear.ca and provide our products and services. These may include:

  • BigCommerce and ecommerce platform providers
  • Payment processors, banks, card networks, PayPal, Interac-related services, and financial institutions
  • Shipping carriers, freight providers, logistics providers, and fulfillment partners
  • Suppliers, distributors, warehouses, or production partners where needed to fulfill orders
  • Mailchimp for email marketing and subscription management
  • Google Analytics and Google Ads
  • Meta advertising services, including Facebook and Instagram advertising technologies
  • Microsoft Advertising or Bing Ads
  • Fraud prevention, risk management, and security providers
  • Website hosting, cloud, IT, and technology service providers
  • Customer service, communications, and business software providers
  • Professional advisors, including legal, accounting, insurance, or compliance advisors
  • Government, regulatory, law enforcement, or legal authorities where required or permitted by law

Service providers are authorized to use personal information only as necessary to provide services to us or as otherwise permitted by law. We take reasonable steps to ensure that service providers protect personal information in a manner appropriate to the sensitivity of the information.

We may also disclose personal information where necessary to comply with applicable law, respond to a court order or legal process, enforce our policies or agreements, collect amounts owed to us, investigate fraud or security incidents, protect the rights and safety of our customers or employees, or complete a business transaction such as a merger, acquisition, financing, reorganization, or sale of assets.

9. Cross-Border Data Transfers

Some of our service providers and technology vendors may process, store, or access personal information outside Canada, including in the United States and other jurisdictions.

These providers may include:

  • Google
  • Meta
  • Microsoft
  • Mailchimp
  • PayPal
  • BigCommerce
  • Payment processors and financial service providers
  • Cloud hosting, ecommerce, analytics, advertising, security, customer service, email marketing, and business software providers

When personal information is processed or stored outside Canada, it may be subject to the laws of the jurisdiction where it is located. This means it may be accessible to foreign courts, governments, law enforcement agencies, or regulatory authorities where permitted by applicable law.

When we use service providers outside Canada, we take reasonable steps to ensure that personal information is protected with contractual, technical, organizational, or other safeguards appropriate to the sensitivity of the information and the nature of the services provided.

10. Security Safeguards

We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, copying, use, modification, loss, theft, misuse, alteration, or destruction.

These safeguards may include:

  • Secure checkout technology
  • SSL/TLS encryption
  • Use of trusted payment processors
  • Password-protected systems
  • Restricted access to customer information
  • Employee access controls
  • Security monitoring and maintenance
  • Fraud prevention tools
  • Physical and organizational safeguards where appropriate

Only employees, contractors, and service providers who need access to personal information for business purposes are authorized to access it.

No website, server, database, payment system, or method of electronic transmission or storage can be guaranteed to be completely secure. However, we take commercially reasonable steps to protect the personal information in our care.

11. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, or as otherwise permitted or required by law.

In general:

  • Customer account information may be retained while the account remains active and for a reasonable period afterward.
  • Order records, invoices, payment records, and related business records may be retained for up to seven (7) years or longer where required for tax, accounting, legal, regulatory, or dispute-resolution purposes.
  • Customer service communications may be retained as needed to support customers, resolve issues, maintain records, and improve service.
  • Uploaded artwork, logos, decoration files, DTF-ready files, and production files may be retained to support quote preparation, order fulfillment, reorders, production records, customer service, quality assurance, dispute resolution, or legal compliance.
  • Marketing consent, unsubscribe, and email communication records may be retained as needed to demonstrate compliance with applicable laws.
  • Website analytics and advertising data may be retained according to the settings and policies of the platforms we use.

When personal information is no longer required, we will securely delete, anonymize, or destroy it, subject to legal, operational, accounting, backup, or technical limitations.

12. Privacy Rights and Choices

Subject to applicable law, you may have the right to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate or incomplete personal information
  • Withdraw consent where our collection, use, or disclosure is based on consent
  • Opt out of marketing communications
  • Request deletion of personal information, subject to legal, contractual, accounting, operational, and recordkeeping requirements
  • Ask questions about how your personal information is collected, used, disclosed, retained, or protected
  • Request information about our use of service providers outside Canada where required by applicable law

Privacy requests may be submitted to:

Privacy Officer
Checkpoint1 Apparel Corp.
24 W 2nd Ave
Vancouver, BC V5Y 1B3
Canada
Email: privacy@safetywear.ca
Phone: (604) 637-1697

We may require verification of your identity before responding to a privacy request. This helps us protect personal information from unauthorized access or disclosure.

We will respond to verified access or correction requests within 30 days, unless an extension is permitted by applicable law.

In some cases, we may not be able to provide access to certain information or delete certain records, including where doing so would reveal personal information about another individual, compromise security or confidentiality, interfere with an investigation, or conflict with legal, tax, accounting, operational, or recordkeeping obligations.

13. Electronic Marketing Communications and CASL

Safetywear.ca complies with Canada's Anti-Spam Legislation (CASL) and other applicable laws governing commercial electronic messages.

Where required, we will obtain express or implied consent before sending commercial electronic messages. Our marketing emails will identify Safetywear.ca or Checkpoint1 Apparel Corp. as the sender and will include contact information and a way to unsubscribe.

Commercial electronic messages may include promotions, offers, newsletters, product updates, new product announcements, safety wear or PPE product information, educational content, company updates, or other marketing communications related to our products and services.

You may withdraw consent to receive marketing communications at any time by using the unsubscribe link in our emails or by contacting us directly.

Transactional or service-related messages are not always considered marketing messages. Even if you unsubscribe from promotional emails, we may still send messages related to orders, quotes, payments, shipping, account administration, customer service, product availability, safety notices, recalls, legal notices, or other non-promotional matters where permitted by law.

14. Intended Users

Safetywear.ca is intended for tradespeople, contractors, construction and industrial businesses, crews, worksites, organizations, institutions, and individuals who are legally able to make purchases and enter into commercial transactions.

Our website, products, and services are not directed to children. We do not knowingly collect personal information from individuals who are not legally capable of providing valid consent or completing commercial transactions. If we become aware that personal information has been collected inappropriately, we will take reasonable steps to delete or anonymize it where required.

15. Third-Party Websites and Platforms

Safetywear.ca may contain links to third-party websites, services, applications, payment platforms, social media platforms, or other external resources. We are not responsible for the privacy practices, policies, security, or content of third-party websites or platforms.

If you visit a third-party website or interact with a third-party platform, your information will be governed by that third party's privacy policy and terms. We encourage you to review the privacy policies of any third-party websites or services you use.

16. Canadian Privacy Compliance

Safetywear.ca is operated from British Columbia and is committed to complying with applicable Canadian privacy laws.

Depending on the circumstances and the location of the individual concerned, applicable laws may include:

  • British Columbia's Personal Information Protection Act (PIPA)
  • The federal Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec's Act Respecting the Protection of Personal Information in the Private Sector, as amended by Law 25
  • Other applicable Canadian privacy legislation

We maintain privacy practices intended to ensure that personal information is collected, used, disclosed, retained, and protected in a manner appropriate to our business operations and legal obligations.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website features, technology, service providers, legal obligations, or privacy practices.

When we make changes, we will post the updated version on this page and revise the "Last Updated" date above. Your continued use of Safetywear.ca after changes are posted means that you accept the updated Privacy Policy, subject to your rights under applicable law.

18. Contact Us

If you have questions, concerns, or requests about this Privacy Policy or how Safetywear.ca handles personal information, please contact:

Privacy Officer
Checkpoint1 Apparel Corp.
24 W 2nd Ave
Vancouver, BC V5Y 1B3
Canada
Email: privacy@safetywear.ca
Phone: (604) 629-3407